Service and rating improvement

 

 

 

 

 

 Two business partners discussing care business improvements

 

Get improved with us

From the bottom up and top down, we can help review your business, and improve quality throughout. For a care company, the CQC rating is especially important, and it is imperative that the service is safe, effective, caring, responsive and well-led – these are the five attributes that are considered by the CQC reports for adult social care. We are committed to continuous improvement and helping you to improve or sustain your Regulatory Rating.

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What our review can consider

Governance

Improvement or implementation of a robust framework immediately to make sure everything is monitored accordingly.

Policies

Review of current policies. The implementation of new policies and procedures on record for you.

Finance

Assisting in the development and growth of the organisation, achieving targets and delivery within agreed budgets.

Staffing

Staffing supervisions/ appraisals/ investigation meetings are all update to date and dated across the organisation.

Business growth

Whether its tender or securing contracts for additional care packages from your local commissioner – our experienced consultants can help you.

Analysis

If its general service improvement or an improvement is required following an inspection rating you were not expecting, we can support you to conduct a root cause analysis, identify options and develop a service improvement plan.

Mock Inspections

We simulate official reviews, helping care companies identify service gaps and improve standards to boost ratings and ensure compliance with regulatory bodies, enhancing overall service quality and safety.

 Smiling business man and woman discussing reports